New chapter “In My Experience” helps students use their own stories to energize their “I Say”
Students bring a wealth of lived experience into the classroom. This new chapter and accompanying tutorial show them how to use narrative to establish credibility, engage readers, and relate a personal experience to a broader public conversation. With examples and templates from a diverse range of writers such as Michelle Alexander, Damond Williams, and Mike Rose, students see how to employ stories, anecdotes, or observations to advance their argument and even make connections to other courses.

“Help Me Understand…”: When Your “They Say” is a Bot
This new chapter, extensively class tested, shows students how to use generative AI tools responsibly, offering advice that helps students be transparent in their usage, discern fact from fiction, and most important, how to prompt chatbots in a conversational they say/I say direction. Examples and templates help students use chatbots to not only understand the positions of others, but their own positions, helping them address the “so what” and “who cares” questions as well as identify naysayers.

A reading experience that is more hands-on than ever with the new Norton Illumine Ebook
Students don’t just read “They Say/I Say”—they engage with it. Whether it’s the templates that help them generate claims and revise their writing, the new Norton Illumine Ebook that gets them reading actively or the chapter exercises that help them apply the book’s advice, “They Say/I Say” is a “do this with me” kind of book.

The rhetorical moves come to life with new examples, a new collection of animated videos, and a new section, “Citing What They Say”
New examples—over 15 in all—drawn from a variety of today’s writers and scholars show students the rhetorical moves “in the wild,” making abstract principles concrete and relevant. Plentiful exercises in the book and online extend the book’s content for in-class work or homework, especially for students who need more support. A collection of new animated videos illustrate real-world writing situations, challenges, and strategies. A new section, “Citing What They Say,” offers a quick start guide to documenting academic writing in MLA and APA styles, and points students to full-length models in the book.