Terms of Service

 

These terms of service (“Terms of Service”) govern your use of W.W. Norton & Company Ltd. and its subsidiaries’ (“Norton”) websites, services and applications (the “Services”). By using or accessing the Services, you agree to be bound by these Terms of Service, as updated from time to time in accordance with Section 10 below. There may be instances when we offer additional terms specific to a product, application or service. To the extent such additional terms conflict with these Terms of Service, the additional terms associated with the product, application or service, with respect to your use of the product, application or service, will prevail. References to “us,” “we,” and “our” mean Norton.

1. Placing an order

We work with Wiley Distribution Services Ltd ("Wiley") to fulfil orders in the United Kingdom, Europe, the Middle East, Africa, and the Indian Subcontinent. When you place an order through the Norton website, to be delivered to an address within any of these areas, you are placing that order with Wiley, and Wiley will be the seller of record. This means your order will be subject to Wiley's terms of use and all aspects of your order including (but not limited to) shipping, returns and technical support will be handled by Wiley. 

2. Ownership

All rights (including without limitation, copyrights, trademarks, patents and trade secrets) in the Services and the content contained therein (“Norton Content”) are and will remain the sole and exclusive property of Norton and/or its licencors. No title to or ownership of any portion of the Services, the Norton Content or any other products or services manufactured, sold and/or distributed or otherwise made available by Norton, or any proprietary rights related to those products/services, is or will be transferred pursuant to or by virtue of this agreement. Norton hereby grants you a limited, non-exclusive, non-sublicensable, revocable licence to display and reproduce the Norton Content (other than software code) solely for your personal use in connection with using the Services in accordance with these Terms of Service.

3. Feedback

You may from time to time provide Norton with suggestions, ideas or other feedback regarding the Services (“Feedback”). Both parties agree that Norton shall own such Feedback and is entitled but not obligated, to use, develop and exploit it in any manner, without restriction or duty to compensate or seek permission from you.

4. Indemnification

A) To the extent permitted by applicable law, you will defend, indemnify and hold harmless Norton, its licencees, and their respective affiliates, parents and subsidiaries and their respective officers, directors, agents, representatives, successors and assigns (the “Norton Indemnitees”) from and against all liability and expense, including without limitation reasonable counsel fees and costs, arising from any claim, suit or proceeding brought against a Norton Indemnitee (i) claiming that Your Content infringes or misappropriates any patent, copyright, trademark, trade secret or other proprietary right of any third party or (ii) in connection with your violation of these Terms of Service.

B) In the event of a claim triggering your obligation to indemnify, you shall provide us with (i) prompt written notice of any such claim; (ii) control over the defence and settlement of such claim and (iii) proper and full information and assistance to settle or defend any such claim.

5. Disclaimer

The services are provided "as is", without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, reliability, availability or fitness for a particular purpose. The entire risk as to the results or performance of the services as assumed by you. In no event will Norton or its licencors be liable to you for any damages, including without limitation lost profits, lost savings or other incidental or consequential damages arising out of the use of inability to use the services, even if Norton has been advised of the possibility of such damages. The terms of this sections 6 shall apply to the fullest extent permitted by the law in the applicable jurisdiction.

6. Corrections

The Services may contain errors or inaccuracies and may not be complete or current. Norton, therefore, reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information.

7. Injunctive Relief

You agree that any breach of your obligations with respect to Norton's proprietary or intellectual property rights will result in irreparable injury to Norton for which money damages are inadequate and you therefore agree that Norton shall be entitled to seek injunctive relief, without the requirement of posting a bond, in addition to any other relief that a court may deem proper.

8. Procedure for Making Claims of Copyright Infringement

If you believe that your work has been copied and is accessible in a way that constitutes copyright infringement, you may notify Norton, 15 Carlisle Street, London W1D 3BS by providing the following information:

·       The signature of the owner of the copyright or the person authorised to act on the owner’s behalf.

·       A description of the copyrighted work that you claim has been infringed and a description of the infringing activity.

·       Identification of the specific location on this website where the material that you claim is infringing is located.

·       Your name, address, telephone number and email address.

·       A statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent or the law.

·       A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner’s behalf.

 

9. Privacy Policy & Consents

Norton’s Privacy Policy can be found here. Norton will process and store profile information that you provide to Norton (name and email) in accordance with this policy. Norton may also send you service announcements, administrative messages and other information in connection with your use of the Services. You may opt out of particular communications.

Where access to the Services has or will be provided to you through your institution or school’s (“Institution’s”) online learning management system using a ‘singlesign on’ (SSO), then in accessing this Services you consent to Norton:

·       Collecting the following personal information about you from the Institution: first and last name, institution, course name

·       Disclosing personal information to your Institution directly relevant to your use of the Services, such as results of assessments set by instructors and other analytics regarding your access to the Services

10. Miscellaneous

We make no representation that the Services are appropriate or available for use in your location and accessing them from locations where their contents are illegal is prohibited. If you choose to access this site from any such locations, you do so on your own initiative and are responsible for compliance with local laws. These Terms of Service represent the entire agreement between us and supersedes any proposals or prior agreements, oral or written and any other communication between us relating to the subject matter of these Terms of Service. We reserve the right, at our discretion, to update or revise these Terms of Service. Please check the Terms of Service periodically for changes. Your continued use of the Services following the posting of any changes to the Terms of Service constitutes acceptance of those changes. Please note that by using the Services, you agree that you are entering into a legally binding agreement (even if you are using the Services on behalf of a company). You acknowledge that you have read these Terms of Service and agree to be bound by its terms and conditions. The laws of the country set forth below shall apply according to your country of residence, without regard to conflicts of law rules. The corresponding jurisdiction shall be the forum for adjudication of all disputes arising in connection with this agreement:

UNITED KINGDOM & EMEA